Shipping Policy
Shipping Policy
Delivery Time Terms
All products purchased on our website, footworldshop.com, will be shipped directly from international manufacturers to the address provided by the customer at the time of purchase.
International Shipping
The provider typically uses E-Packet shipping, which allows for tracking of the merchandise from dispatch abroad until it reaches the final destination. After clearing customs, delivery within the domestic territory is handled by local postal services. All packages are insured against loss or theft.
Delivery Times
Once payment is confirmed on our site, footworldshop.com, processing of the order until dispatch takes 3-6 business days. After dispatch by the international carrier, delivery generally takes 7-15 business days to reach the recipient. Situations beyond our control may extend the delivery time, such as: a pandemic, postal worker strikes, delays in payment of any fees charged by postal services or customs authorities.
Responsibilities
Foot World Store guarantees delivery of the merchandise within up to 25 business days, except in cases of force majeure as described above, and is responsible for a full refund of the amount paid by the buyer if the merchandise is not delivered. Foot World Store is not responsible for non-delivery or delays exceeding the above times in the following cases:
- The buyer has provided an incorrect or incomplete address.
- Three delivery attempts are made by the postal service without anyone present to receive the package.
- There is a strike by postal workers during the transit period of the merchandise.
By purchasing products on our site, you are using our "Services." Consequently, you agree to the terms and conditions of this Policy, including the additional terms and conditions and policies mentioned herein and/or available via hyperlink. These Delivery Time Terms apply to all site users, including, without limitation, users who are browsers, suppliers, customers, retailers, and/or content contributors.